Policies
Terms, privacy, accessibility, and shipping guidance for Veniero's website and ordering options.
Terms of Service
These terms apply to use of the Veniero's website and the bakery information, links, and ordering options shared here.
Website Use
This site is provided to share menus, bakery information, ordering options, store links, and general Veniero's updates. Content may change as menus, prices, hours, availability, and services are updated.
Ordering
Orders may be handled through Veniero's online store, Goldbelly, same-day delivery partners, or in person at the bakery. Each ordering platform may have its own checkout rules, delivery windows, fees, and policies.
Product Availability
Every item is handmade, so size, shape, color, decoration, and availability may vary. Products are made without preservatives and are best enjoyed soon after pickup, delivery, or arrival.
Allergens
Veniero's is an open-air bakery where nuts, flours, dairy, eggs, and other allergens may be present. Please contact the bakery before ordering if you have an allergy concern.
Site Content
Photos, logos, menu content, and other brand materials on this site belong to Veniero's or their respective owners and may not be reused without permission.
Privacy Policy
This section explains how website, inquiry, and ordering-related information may be handled when you interact with Veniero's online.
Information You Provide
If you contact Veniero's, sign up for updates, apply for a job, or place an order through a linked ordering platform, you may provide details such as your name, phone number, email address, delivery information, and order details.
Ordering Partners
Pickup, local delivery, nationwide shipping, and same-day delivery may be handled through third-party services such as Veniero's online store, Goldbelly, and delivery apps. Those services process information under their own privacy policies.
Website Data
This site may use standard web technologies, analytics, performance tools, cookies, and similar features to understand site traffic, improve performance, and keep the experience working reliably.
How Information Is Used
Information may be used to respond to inquiries, process requests, support orders, improve the site, communicate updates, and protect the website and bakery operations.
Your Choices
You can contact Veniero's with questions about information you have shared directly with the bakery. For orders placed through another platform, contact that platform for account, payment, or privacy requests.
Accessibility
Veniero's is committed to making the website easier to use for every guest.
Our Commitment
Veniero's wants the website to be useful and welcoming for all guests, including people using assistive technologies, keyboard navigation, screen readers, magnification, or other accessibility tools.
Ongoing Improvements
As the site evolves, accessibility issues are reviewed and improved alongside design, copy, navigation, and ordering updates.
Third-Party Services
Some ordering, delivery, shipping, video, map, and social media experiences are provided by third-party platforms. Accessibility on those platforms is controlled by the respective service providers.
Need Help?
If you have trouble using a page, reading content, navigating a menu, or reaching an ordering option, please contact the bakery so the team can help you get the information you need.
Shipping & Returns
Veniero's offers several ways to order, including pickup, local delivery, same-day delivery apps, and nationwide shipping.
Pickup & Local Delivery
Pickup and local delivery orders are handled through Veniero's online store. Order timing, date selection, availability, and delivery windows may vary by product and service area.
Same-Day Delivery
Same-day delivery is handled by delivery apps such as Grubhub, DoorDash, Mercato, and Uber Eats. Product selection and timing are controlled by each delivery partner.
Nationwide Shipping
Nationwide shipping is available through Veniero's Goldbelly storefront. Goldbelly manages shipping availability, timing, checkout, and carrier details for those orders.
Custom Cakes
Most custom cakes require advance notice. Wedding cakes and detailed cake consultations should be arranged directly with the bakery before ordering.
Perishable Products
Bakery items are perishable and handmade without preservatives. Keep cakes and filled pastries refrigerated where appropriate, and enjoy items soon after pickup, delivery, or arrival.
Issues With An Order
If something arrives damaged, incorrect, or incomplete, contact the ordering platform or the bakery as soon as possible with your order details and photos when applicable.
Questions?
For bakery, cake, pickup, delivery, or policy questions, call (212) 674-7070 or reach out through the contact page.
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